Strategic management concept
In treating the relationship between information technology and organisational change, scholars often take structural aspects (such as vertical control, horizontal coordination, decentralisation, teams, etc) as their units of analysis and IT as a moderator that affects them in various ways. For instance, it is assumed that IT creates a larger pool of codified knowledge that improves the employees' initial base of knowledge when engaged in situations of problem-solving and decision-making. However, the effects of new technologies are not universally positive. Indeed, researchers have noted that each new technology has amplifying as well as reducing effects, IT can also lead to undesirable side effects...
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